Privacy Policy / Terms & Conditions

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Privacy Policy

Last Updated: December 2025

At The Candy Wholesaler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website.

Information We Collect

1. Information You Provide

We collect information you voluntarily provide when you:

  • Place an order

  • Create an account

  • Contact customer support

  • Sign up for emails or promotions

This may include:

  • Name

  • Email address

  • Shipping/billing address

  • Payment information

  • Phone number (if provided)

2. Automatically Collected Information

When you browse our site, we automatically collect certain data to improve your experience, including:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Device information

  • Cookies and tracking data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate updates about your order

  • Improve website performance and customer experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and maintain security

  • Provide customer support

We never sell your personal information.

Sharing Your Information

We may share your data only with trusted third parties that help us operate our business, such as:

  • Payment processors

  • Shipping partners

  • Email service providers

  • Website/analytics tools

These partners only receive the information needed to perform their services and are not allowed to use it for anything else.

Cookies & Tracking Technologies

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Analyze site traffic

  • Improve user experience

You can manage or disable cookies through your browser settings, but some website features may not work properly without them.

Data Protection & Security

We use industry-standard security measures to protect your personal information.
While no online system is 100% secure, we continuously work to safeguard your data.

Children’s Privacy

Our website is intended for users 13 years and older.
We do not knowingly collect information from children under 13.

Your Choices

You can:

  • Opt out of marketing emails at any time

  • Update or delete your account information

  • Contact us regarding data questions or requests

Third-Party Links

Our site may link to external websites.
We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect any changes.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

The Candy Wholesaler
Email: info@thecandywholesaler.com
Website: TheCandyWholesaler.com

Last Updated: December 2025

Welcome to The Candy Wholesaler. By accessing or using our website (TheCandyWholesaler.com), you agree to the following Terms & Conditions. Please read them carefully.

1. General Use

By using this website, you confirm that you are at least 18 years old (or accessing the site with a parent/guardian’s consent) and that you agree to follow these Terms & Conditions and all applicable laws.

We may update these terms at any time, and continued use of the site means you accept any changes.

2. Products & Availability

We do our best to keep all product information accurate, but availability, pricing, and descriptions may change without notice.

We reserve the right to:

  • Limit or cancel orders

  • Change or discontinue products

  • Correct errors or inaccuracies

If any issue affects your order, we will notify you promptly.

3. Pricing & Payments

All prices listed on TheCandyWholesaler.com are in U.S. Dollars.

We accept major forms of payment through our secure checkout system. By submitting an order, you represent that:

  • The payment information provided is accurate

  • You are authorized to use the payment method

Fraudulent orders or chargebacks may result in order cancellation or account suspension.

4. Shipping

Shipping costs, carriers, and estimated delivery timelines are displayed during checkout. Delivery times are estimates and not guaranteed.

Once an order has shipped, we are not responsible for delays caused by the carrier, weather, or other external factors.

5. Returns & Refunds

Because we sell food and perishable items, all sales are final.

However, if your order arrives damaged, incorrect, or defective, please contact us and we will review your case. We may offer a replacement, refund, or store credit depending on the situation.

For full details, see our Return Policy.

6. Non-Returnable Food Products

For safety, freshness, and health regulations, we do not accept returns of any candy or edible products.

7. Account Responsibilities

If you create an account on our website, you are responsible for:

  • Keeping your login information secure

  • Ensuring all information provided is accurate

  • Not sharing your account with others

We reserve the right to suspend or terminate accounts for misuse or violation of these terms.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of The Candy Wholesaler or its content providers and is protected by copyright and trademark laws.

You may not copy, reproduce, modify, or distribute any content without written permission.

9. Prohibited Activities

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to hack, disrupt, or misuse the website

  • Use automated tools (bots, scrapers) without permission

  • Interfere with the site’s security or functionality

Violations may result in legal action or account termination.

10. Limitation of Liability

To the fullest extent permitted by law, The Candy Wholesaler is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits or data

  • Issues caused by third-party shipping carriers

  • Errors in product descriptions or website content

Your sole remedy for dissatisfaction with the website is to stop using it.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any disputes must be resolved in state or federal courts located in New York.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

The Candy Wholesaler
Email: info@thecandywholesaler.com
Website: TheCandyWholesaler.com